Online Review Management in Maple Ridge, BC — Build Your Google Reviews on Autopilot
Your competitor has 80 Google reviews. You have 12. The difference isn't customer satisfaction. It's that they have a system and you don't. I fix that.
If you're a contractor in Maple Ridge or the Fraser Valley, your Google reviews are one of the first things a homeowner checks before calling you. A business with 47 reviews and a 4.8 rating looks a lot more trustworthy than one with 8 reviews and a 4.2, even if the second contractor does better work. The problem isn't that your customers aren't happy. It's that you don't have a system asking them to leave a review. I set up automated review requests so your Google reviews build steadily, without you ever having that awkward conversation at the end of a job.
When You Need Review Management
You need this if your competitor has three or four times more Google reviews than you. If homeowners are choosing them because their online presence looks more established. If you've been meaning to ask customers for reviews but you forget every time, or it just feels uncomfortable to bring up while you're wrapping up a project.
Reviews affect more than just trust. Google uses your review count and recency as a factor in deciding which businesses to show in the map pack, those top three results on Google Maps. Fewer reviews and older reviews mean Google is less likely to show you. Every month without new reviews is another month your competitor pulls further ahead in both trust and visibility.
How Review Management Works
After you finish a job, your customer automatically gets a friendly text message asking them to leave a Google review. The message is simple, polite, and includes a direct link that takes them straight to the review page. No searching, no extra steps. Most customers are happy to leave a review; they just need a nudge and an easy way to do it.
If the customer doesn't respond to the first message, the system sends a gentle follow-up a few days later. Not pushy. Just a reminder. This simple sequence dramatically increases the number of reviews you get compared to asking in person or hoping people do it on their own.
Here's what the full cycle looks like. The job is completed. The next day, your customer gets a friendly text asking about their experience. If they respond positively, they get a direct link to leave a Google review. If they don't respond, a gentle reminder goes out a few days later. When a review comes in, the system sends a thank-you message automatically. You don't touch any of it. Businesses using this kind of automated review system typically see a 40 to 60 percent increase in the number of reviews they receive.
I set up the entire system, write the messages, and configure the timing. You just keep doing your work. After each completed job, the review request goes out automatically. Over time, your review count climbs, your star rating stays strong, and Google starts showing you to more homeowners.
Businesses using automated review systems typically see a 40 to 60 percent increase in the number of reviews they receive.
What This Costs
Review management is included in the $97/month plan. No extra fees. No per-review charges. It runs automatically alongside everything else in the plan.
No contracts. Cancel anytime. Consider this: one new customer who found you because your Google reviews looked strong pays for the entire plan for years.
Why Contractors Choose Thinkora
Your competitor has 80 reviews because they have a system, not because they're better at the trade. You get that same system set up and running on autopilot. I'm based in Maple Ridge with 25+ years in tech and a decade in the Salesforce ecosystem. One client saw a 199% increase in bookings once their systems went live. No contracts. No jargon. You work directly with me.
Want to see the full picture? Visit my marketing for home service businesses page to learn how I handle all of your marketing, not just one piece of it.
Your Reviews Should Build Themselves
If your competitor has more reviews than you, it's not because they're better. It's because they have a system. I'll set one up for you. Call me at 778-654-8128 or book a free consultation.
No contracts · $0 setup fee · Cancel anytime