Marketing Automation for Small Business in Maple Ridge, BC — One Inbox, One Number, Zero Missed Messages

Here's a question: do you know, right now, which leads you've responded to this week and which ones you haven't? If the answer is no, or even “probably,” you're losing jobs.

It usually looks like this. A homeowner messages you on Facebook on Monday. You see the notification but you're on a job, so you swipe it away. By Wednesday, you've forgotten about it entirely. They hired someone else on Tuesday. Or someone fills out the form on your website (if you even have one) and you don't get notified. The lead sits there for a week before you notice. By then, they're gone.

Most contractors I work with are running their entire business from a personal cell phone. Customers, crew members, suppliers, and family are all texting the same number. A lead comes in between a message from your wife and a text from your roofer about materials. It's easy to miss. And when you're juggling five or six conversations across texts, voicemail, email, and social media, things don't just fall through the cracks. They pour through.

In the Fraser Valley right now, homeowners have plenty of options. When they reach out to a contractor and don't hear back for two or three days, they don't wait. They move on to the next name on Google. The contractor who responds fastest and looks the most organized wins the job. And right now, disorganization is costing you work you don't even realize you're losing. Most business owners spend five to ten hours every week just managing messages across different apps and channels. That's time you could spend quoting jobs, doing work, or just being home for dinner.

Most contractors in the Fraser Valley are running everything from one personal phone number. It works when you're small. But as your business grows (more customers calling, more leads messaging, more past clients reaching out for repeat work) the disorganization gets worse, not better.

The contractors who stay booked in Maple Ridge, Pitt Meadows, Mission, and Langley aren't necessarily the best at their trade. They're the ones who respond quickly, look professional, and don't let things fall through the cracks. A dedicated business number and an organized inbox make a big difference in how homeowners perceive you. When someone calls a real business number and gets a professional greeting, they trust you more than the guy who answers his personal cell and sounds like he just woke up.

Seasonal slowdowns between November and February hit hardest when you've been losing leads to disorganization during the busy months. Getting organized now means you capture more leads when they're coming in hot, and you have a fuller schedule heading into the quieter months.

There's also a practical benefit most contractors don't think about: when you eventually hire someone to help, even part-time, everything is already organized. Your business communications are in one place, separated from your personal stuff, ready for someone else to step in without rebuilding the whole system from scratch.

You're getting communication and lead management systems built on a decade of Salesforce experience. The same tools that companies a thousand times your size use. Those tools exist for small businesses now. The difference is, most contractors don't have time to set them up. Everything gets set up for you and simplified so a one-person operation can run it from their phone.

One client saw a 199% increase in bookings once their communications were organized and their follow-up system was running. When nothing falls through the cracks, you book more jobs. It's that straightforward.

Your unified inbox and business phone number are included in the $97/month plan. No setup fee. No contracts. Cancel anytime.

I hear “I'm not tech-savvy” from every contractor I work with. That's why I set everything up for you. If you can send a text message, you can use this system. There's nothing to learn beyond what you already know how to do.