CRM Setup for Small Business in Maple Ridge, BC — Track Every Lead, Lose Nothing
Right now your leads are scattered across texts, voicemail, email, and Facebook. I set up a simple system that tracks every lead and follows up automatically, so nothing falls through the cracks.
If you're a contractor in Maple Ridge or the Fraser Valley, I'd bet your lead tracking system looks something like this: a few names scribbled on a notepad, some voicemails you haven't listened to, texts from potential customers mixed in with messages from your family, and a Facebook message from last week that you completely forgot about. There's no system. You're keeping track of everything in your head, and things are falling through. I set up a simple lead tracking system for contractors that puts every conversation in one place and follows up automatically, so you never lose a job because you forgot to call someone back.
When You Need Lead Tracking
You need this if you've ever lost a job because you forgot to follow up. If you can't say with certainty right now which leads you've responded to this week and which ones are still waiting. If a potential customer messaged you three days ago and you just realized you never replied.
Most contractors track leads in their head. That works when you have one or two leads a week. It breaks down when business picks up, and ironically, the busier you get, the more leads you lose. During peak season in the Fraser Valley, contractors are juggling quotes, jobs, materials, and crew. Following up on every lead by memory is impossible. And during the slow season, those lost leads from the summer are the bookings you wish you had.
How Lead Tracking Works
I set up a simple system where every lead from every source shows up in one place on your phone. Someone texts you, it's there. Someone fills out a form on your website, it's there. Facebook message, Google message, voicemail, email. All of it, one spot.
You can see at a glance who's reached out, who you've responded to, and who still needs attention. No scrolling through five different apps. No relying on memory. Every lead has a record of the full conversation, so when you call someone back, you know exactly what they asked about.
The system also follows up automatically. If a lead comes in and you don't respond within a set time, they get an automatic text: something like "Hey, thanks for reaching out. I'm on a job site right now but I'll get back to you shortly." That one text keeps the conversation alive while you finish your work.
I set all of this up for you. You don't download complicated software. You don't learn a new tool. It works on your phone, and it looks the same as texting. Most contractors are comfortable with it in about 10 minutes.
What This Costs
Lead tracking is included in the $97/month plan. No setup fee. No extra charges. No per-lead costs. Everything is part of the flat monthly price.
No contracts. Cancel anytime. One saved lead, one job you would've lost because you forgot to follow up, pays for the entire plan for months.
Why Contractors Choose Thinkora
You get enterprise-grade lead tracking, simplified. Built on systems from a decade in the Salesforce ecosystem. The same tools big companies use, now set up so you use them from your phone the same way you already text customers. You don't learn software. You don't manage settings. I handle setup and you see results. Based in Maple Ridge, no contracts, you work directly with me. One client saw a 199% increase in bookings once their follow-up system was running.
Want a full audit of your online presence? Visit my marketing consulting for contractors page to see how I help trades businesses get their digital house in order.
Stop Losing Jobs You Forgot to Follow Up On
If you're tracking leads in your head, things are slipping through. I'll set up a system that catches everything: simple, on your phone, nothing to learn. Call me at 778-654-8128 or book a free consultation.
No contracts · $0 setup fee · Cancel anytime